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Printer compatability

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Author Subject: Printer compatability      Add to my favorites
Roger Kemp
Dec 5, 2006 14:46:10 GMT   

Will the deskjet 9600 be compatabile with Microsofts new version( VISTA) that is due out in January?
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Bob Headrick Expert in this area ???en_US.forums.text.=beamingAlt???
Dec 6, 2006 01:35:40 GMT  10 pts

I am running Vista here. The built-in drivers include 75 Deskjet models. I do not see the 9600, but the 9800 is included as well as the Deskjet 1220. I would suspect one of these would be compatible.

Regards,
Bob Headrick, MS MVP Printing/Imaging
(points appreciated)
ray crotty
Feb 6, 2007 11:59:26 GMT    Unassigned

The 9800 driver does not work. At least it does not support manual double sided printing.
For me this is a major pain - and a major disappointment. I carried out a full Vista Upgrade check before installing teh new OS. The check, very usefully, threw up a couple of things, but made no mention of my 9650.

Second beef is that no-one seems to know when / if a driver is going to be made available.
Seriously disappointed.
Joe L. Zapert
Nov 23, 2007 19:23:18 GMT    Unassigned

Well, here we are in November 07 and still no Vista support for the Deskjet 9600 series.

I have the 9680, which was no cheap printer. It's seriously frustrating to be told my HP to replace a well-functioning $700 printer just to get support for Vista. If I do that, I guess I can assume I'll have to replace THAT printer in three years to get support for the next Windows upgrade?

For added fun, the phone support rep. actually blamed Microsoft for the drivers not being available... and also opined that drivers MIGHT be available in February 2008.
stefan ravijts
Nov 27, 2007 03:30:43 GMT    Unassigned

upgrading to vista, frustrating indeed!
my 9650 works with the 9800 driver but two perpendicular lines (in my CAD program) are no longer perpendicular - 1cm on 10cm!!

my 9650 also works with the old driver : no perpendicular problem but a problem with linewidth. all lines are small. everything filled is not printed

it would be polite to have a vista driver for my 3 years old not so cheap printer or a reliable work around
Joe L. Zapert
Nov 27, 2007 11:45:52 GMT    Unassigned

I'm with you there. My 9680 prints on, but has various issues with the the 9800 driver. Like the media width sensor rejecting every single page.

It's just wild to me that HP wouldn't support this higher-priced, business class inkjet for longer than they did. I shouldn't have to buy a new printer every three years just so I can get software updates.

I actually wrote CEO a letter on this one. I figure I have the time since I'm not making prints.
stefan ravijts
Nov 30, 2007 05:55:29 GMT    Unassigned

i print from within windows xp installed within virtual pc 2007 - works fine till now
 
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