I have tried several black cartridges, but stll get the same error
Note: If you are the author of this question and wish to assign points to any of the answers, please login first.For more information on assigning points ,click
here
You need to tell us the model of the printer you are having trouble with. One thing common to all deskjets when they reject print cartrdiges is to make sure the contacts in the back of the holder which make contact with cartridge contacts are clean and free of any dirt. Turn the printer off and with a damp lint free cloth dampened in plain water, clean the contacts usually on a metal copper colored strip in the carriage assembly with the cartrdige removed. Let it dry and then put in the new cartrdige and see if it works. If it does fine and if not, report back with you model number so maybe someone familiar with your printer can give some further advice.
Printable version
