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HP Business Inkjet 1200 series - prints in blue rather than black

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Author Subject: HP Business Inkjet 1200 series - prints in blue rather than black      Add to my favorites
Rob Warden
Jul 7, 2007 09:42:41 GMT   

I've tried all 3 levels of cleaning the printhead and changed the black cartridge to no avail. Any ideas?
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Mc Printer This member has accumulated 750 or more points
Jul 7, 2007 20:43:29 GMT    Unassigned

Cyan (blue)is printed under black to make it black.

You probably need a new black printhead
Search the internet for C4810A or contact your usual consumable supplier.
Rob Warden
Jul 12, 2007 06:14:34 GMT    N/A: Question Author

How does changing the printhead differ from changing the cartridge? Excuse my ignorance, I know next to nothing about printers...
Mc Printer This member has accumulated 750 or more points
Jul 16, 2007 15:21:22 GMT    Unassigned

The printhead contains the nozzles that squirt the ink on the paper to make the printout.

The cartridge is an ink resevoir.
Rob Warden
Jul 17, 2007 11:14:52 GMT    N/A: Question Author

Thanks for your advice. Printing in black once again
 
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