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business inkjet 1200...help!!

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Author Subject: business inkjet 1200...help!!      Add to my favorites
jayne dineley
Jul 9, 2007 11:21:22 GMT   

before I throw it outta the window!

needed to replace magenta catridge. did that, but it won't print as the magenta cartrideg light and the ink cartridge lights keep flashing. No matter what I do, it won't print BUT it WILL print the configuration page and the print heads alignment page.

thanks
Pud
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Jay Tyler
Jul 10, 2007 10:33:16 GMT    Unassigned

Hi Pud,

Do the config page and print head alignment page print out OK? Is there any problem with the colour? If so then the magenta cart is not installed correctly, try reseating it.

If these pages print out ok then it may be an issue with the sensor or possibly he magenta print head itself.

Jay
Fozzieb
Jul 11, 2007 08:31:40 GMT    Unassigned

The same thing (almost) is happening to a client of mine.

They have not changed anything but it just started flashing the ink icon on the printer no mater what you try to print.

It will print the info/config page and the head alignment from the printer settings on xp

any ideas?
jayne dineley
Jul 11, 2007 08:44:58 GMT    N/A: Question Author

hiya

thanks for replying.

Have now sorted the problem. It was because the magenta cartridge wasn't an HP one, just a compatible one. Bought an HP one and it's fine now.

though oddly enough, had to replace the black cartridge this morning (again a compatible one) and it's fine!!
SUE LASLEY
Jul 11, 2007 08:46:46 GMT    Unassigned

Is your printer an all-in-one?
Jeanne Wokurka
Aug 6, 2007 00:40:30 GMT    Unassigned

I have the samp problem with the black. Only my printer won't print ANYTHING, not even the cleaning, aligning, etc. I'm ready to also throw it out the window!
HELP!!

THANK YOU!
Jeanne
 
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