Hi,
I have an NC6320 with a restriction on the resolution. The only choices that I can set are 800x600 or 1024x768.
I have downloaded SP37718 which supposedly fixes this as it appears to be a known bug but to no avail.
Has anyone experienced this before, and if so, how did you get round it?
I am sure that the resolution can be changed to a greater degree as I have seen it myself on other laptops of the same model.
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model of these other laptops can be the same, but they can have different physical LCD screens inside (and it's limiting supported resolutions). If you have crisp & sharp picture in 1024x768 (compare it with 800x600 displayed on full screen area), you can't do anything (excluding replacing physical LCD screen of course).
ah, well.. The screen is sharp and I have not had any problems, it is just that I would have liked to have had a finer resolution. Thanks for the info.
you can always compare P/N from these latpops with P/N from your. If they're different and nothing wasn't replaced inside, you will have probably different components inside (and LCD screen can be different too).
you can try to search for specification for your P/N on HP site too (if it still exist).
Please check "Display properties" (XP) or under "Persionalized" to see what are there. One more check is check "Device Manager" to see how the system "see" new screen. Update video driver would also help but please try above points first.