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HP 6910p & 8510p - undock button unavailable?

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Author Subject: HP 6910p & 8510p - undock button unavailable?      Add to my favorites
Albator666
Oct 14, 2009 20:01:00 GMT   

Hello,

I received new 6910p and 8510p HP laptops, but there is no undock button on the docking stations. There is no "Undock" button in the Windows start menu as well.

I had Dell laptops before and they all had an undock button on the docking station as well as an undock option in Windows.

On the new HP laptops, all drivers are installed and there is no question mark in the Device Manager. I checked on the HP website to see if there is an additional software that would add the undock option in Windows, but couldn't find anything.

Is there a way to add the "Undock" option in the Windows start menu on HP laptops?

Thank you.

Note: All computers are using Windows XP SP3. Also, on my Dell laptops, I don't think I had to install any special software to get the "Undock" button in the Start menu. I just installed every drivers and it was there, so I believe this is more a Windows feature for laptops and not related to Dell.
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Tim Baity
Nov 6, 2009 16:59:06 GMT    Unassigned

I am having the same issue with my HP 6530b laptop. When I go into the hardware profiles, it says Dock ID: unavailable.

Thanks
FabioF
Nov 7, 2009 00:38:17 GMT    Unassigned

Indeed there is no undock button in the HP notebooks, the actual undocking can be done directly.
Though it is highly recommended to do it after going into Sleep mode or Hibernate, as it would take several seconds for the notebook to recognize the new state if "hot-docked", and could cause compatibility issues.

The following advisory has some interesting tips on using docking stations (it is for Vista but most of it should apply to XP as well).
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3357377&prodTypeId=321957&prodSeriesId=3357377&objectID=c01464156

---
Though I am an HP employee, I am speaking for myself and not for HP.
 
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