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Elitebook 6735b

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Author Subject: Elitebook 6735b      Add to my favorites
Paul JC
Oct 30, 2009 18:17:53 GMT   

I have a an Elitebook 6735b that came with Vista installed. I was ordered to install Windows 7 Pro 64x instead. I found most of the drivers on the HP website however I lack two and a HP app : PCI Serial, PCI Simple Communications Port, and the HP ProtectTools Security Manager.

I have installed everything that I could think of to fix this issue but still no luck. Any ideas ?
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Tharun KC
Nov 6, 2009 02:56:01 GMT    Unassigned

Provide the Instance Id of the device in question in Device Manager.

Open 'Device Manager'.

Right click on the device which has a 'question mark (?) or exclamation mark (!)' and select 'Properties'.

Select 'Details' tab and provide the Device Instance ID of the devices.
 
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