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Brad Mann
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Oct 31, 2001 16:52:09 GMT
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I am using Windows XP with my hp315 digital camera and a 64MB CF card. The OS does not recognize the card correctly, instead seeing it as a RAW formatted 32.1MB card. I have read reports of this occuring in Windows 2000 as well. The camera requirements said nothing about a card reader being required for cards larger than 32 MB. When will this problem be resolved?
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Kathy Brockway
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Oct 31, 2001 19:38:18 GMT
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Hi,
My understanding is that XP is built somewhat on the same platform as W2K, so I'm not surprised the larger card isn't working for you in the new OS. I assume the card that came with the camera is working properly?
If so, there's not a lot of advice I can give you. The larger cards seem to work in other operating systems... Win 98, ME, etc., just not in W2K or XP.
I will attempt to get this tested and report if I find any additional information.
I'm sorry that I don't have a better answer for you at the moment. Thanks for posting.
Kathy |
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Brad Mann
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Oct 31, 2001 23:28:00 GMT
N/A: Question Author
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Thank you for your quick response, Kathy. The card that came with the camera works fine in Windows XP, I was simply interested in finding out if this problem was going to be fixed by a driver update, or if there would be no attempt to resolve this incompatibility, in which case I would have to go out and purchase a card reader :-(. Thank you once again and please look into the "investigation" going on regarding these larger size cards. |
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Kathy Brockway
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Nov 1, 2001 14:10:18 GMT
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Hi Brad,
I will report here if there is an update from any source (Microsoft or HP) that fixes the larger CF card incompatibility. I honestly don't know if there will be any such update or not. Sorry about that, but thanks for posting!
Kathy |
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Tracy Bahr
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Dec 2, 2001 23:40:52 GMT
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Has ANYONE found an answer to this? I have just returned from a vacation with 2 cards LOADED with pictures and now I cannot access them on the computer.
HELP Please! |
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Kathy Brockway
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Dec 3, 2001 14:12:36 GMT
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Hi,
There has been no update to this issue. If you're running Windows 2000 or Windows XP, CF cards larger than 32 MB will not work unless you obtain a card reader. If you're interested in purchasing one (they're very reasonable), check out http://www.hpshopping.com or your local computer supply store. It is a very fast way to download photos as well (faster than any camera connection I'm aware of).
Hope this helps!
Kathy |
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Peter
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Dec 7, 2001 07:49:01 GMT
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I have tried both my 64MB & 128MB CF card. None of them would work under Windows XP environment. Is HP aware of this problem or not. Come on! This HP PhotoSmart 315 is still selling in the market and you guys call this XP compatible!? With 8MB CF, people could barely take 10 photos with it! The only solution is to buy another CF reader!!??? I've already paid couple hundred bucks on the camera and now you tell me I have to buy additional hardware in order to see the photos... ;(
Please let us know when the HP engineers are gonna post the software solution ASAP. Thanks! Or else I would never ever buy any of the HP products. Kodak & Nikon are making good digital cameras. |
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Kathy Brockway
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Dec 7, 2001 13:43:31 GMT
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Hi Peter,
I understand your frustration with this situation; however, HP cameras are not the only ones affected by this issue. Cards larger than 32 MB will not work with some cameras and Windows 2000 or XP. Other operating systems are fine.
If you do not wish to purchase a card reader, I have heard there are PC card adapters out there that allow you to use your 3.5" floppy drive to access the CF card (and thus allow you to copy photos to your hard drive). I understand they're very reasonably priced, even less than card readers, I believe.
Thanks for taking the time to post.
Kathy |
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J.P. Rousseau
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Dec 21, 2001 11:42:23 GMT
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Hi everyone,
For your information, I've had the same problem. Very frustrating...
Although HP seems to blame Microsoft, If you write Microsoft, they're going to blame HP.
I've tried to unload my images from a Photosmart 318... and it works !
So if it's the OS that doesn't recognize the larger card, how come it works in a not-so-different camera ???
Hope this helps in some way... |
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Raymond M. Estanislao
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Dec 27, 2001 01:52:15 GMT
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I am experiencing the same issues! Gee, my dad's Kodak 3600 worked fine. I wonder what brand I'll be considering when I upgrade my next camera. |
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Joe Tech.
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Dec 28, 2001 01:00:13 GMT
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Hi everyone,
Brad I just wanted to give you some additional information on this issue. Try the following website address:
http://www.hp.com/cposupport/pc_photography/support_doc/bpy00100.html
You will notice that it does comment about compact flash cards above 32mb in win2k and winxp. This issue will occur in the win2k/winxp operating systems. This means that if you try the camera with large capacity cf card in a win98/me it will work fine. the issue stems from the win2k/winxp operating systems not being able to recognize the mass storage camera properly. this issue has also been seen in some other non-hp devices. |
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David Machin
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Jan 1, 2002 23:19:59 GMT
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I have just tried my 128Mb card in my HP618 (accessed in XP as a USB disk drive via the USB cable). It worked fine! It was picked up as 128Mb and I copied all the JPG's and TIF's from the card without a hitch.
The only thing I can think of is I have the latest firmware on my camera and have been applying critical updates etc for XP when they appear.
The card is manufactured by a company called Integral (www.integralmemory.com) and I bought it in the UK for ??70.
Strange how this 32Mb limit does not affect me... |
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Justin Close
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Jan 2, 2002 06:59:08 GMT
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I have been watching this problem (of the >32MB card and XP) with interest recently. I bought an HP 912 recently, and then a 128MB upgrade card. I was disappointed to find out that I might have to buy a card reader to get the system to recognize the card.
Well, once I finally got to a point of trying to offload some pictures from this card, I found that I didn't have any troubles with it. I poked at the properties of the card and it recognized all 128MB of it. (It actually showed up as only 122MB, which is normal.)
I also tried it on my brother-in-law's machine, and his recognized it as well without problems.
I don't know where the conflicts for some cameras may be coming from, or why mine works. Maybe the 912 doesn't have this problem for some reason. The version of XP that I was using at home is an older beta version. My brother's machine is the newest, latest, greatest, most patched version.
All I can say is that I am glad that I am not having problems with this card. |
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Jeff
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Jan 22, 2002 00:56:43 GMT
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Kathy-- first, thank you for your attention to this matter.
I am having the same problem. My frustration is amplified by a few facts.
One, when I checked on the HP site at the link below to verify that the camera is compatible, no mention of this problem was made. That is a deceptive way to entice people to by the camera. (The link is http://www.hp.com/cposupport/pc_photography/support_doc/bpy60195.html). I would hope that HP will amend this page to explain that the camera is not immediately XP compatible when employing a flash card of a size worth having.
Two, I appreciate your response, but am not satisfied. If it were strictly an XP problem, then I would expect all HP cameras to all have this problem. That is not the case. So, I would like either for HP to provide a solution short of sinking more money into a silly accessory like a card reader (the camera should be able to do this), or to explain to me how the HP315 is different from the other HP cameras that do work.
Thank you again,
Jeff |
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Kathy Brockway
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Jan 22, 2002 15:15:45 GMT
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Hi Jeff,
Thanks for the feedback; I will request that the document you linked be changed to reflect this information.
The only information I have on the larger card W2K/XP issue is the following:
http://www.hp.com/cgi-bin/cposupport/get_doc.pl?SNI=hpphotosma22062&LC=pc_photography&Tfile=bpy60116
There is no workaround for this except to purchase a card reader or use a smaller card when using these operating systems. You might look at your local retailer for a PC card adapter which allows you to use your floppy drive as a CF card reader. I understand they're less expensive than card readers in most cases.
I will certainly pass your feedback along to the appropriate folks; unfortunately, I can offer no other solutions to you at this point.
Thanks for your post, Jeff.
Kathy |
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Thomas Greska
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Jan 28, 2002 17:02:00 GMT
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I'm quite disappointed that HP is not able to solve a bug that is now known for ONE YEAR and just states "buy an externcal card reader" or "use smaller [=tiny] cards". What about taking a peek to the firmware of the HP618 that works with such cards?
fix this bug? |
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Art Anderson
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Feb 4, 2002 05:34:55 GMT
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Well.... Add me to this list. I purchased my HP315 not too long ago. I added a 128MB Card a couple weeks ago. Poof, can't read it. I sure would be interested in the same as all the others. I hope that we do see a solution to this, other than buying new hardware.... Thanks.. Art |
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Thomas Greska
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Feb 5, 2002 19:28:43 GMT
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I FOUND A SOLUTION FOR GERMANY!!!
Precondition: Warranty is not expired (1 year) and you have a proove of purchase (Rechnung):
Print the mails you received from support, that confirm that a promissed feature is not supported (Windows 2000 compatible is printed on my box) and there is no schedule for a software update and go to your dealer for a refund.
My HP315 was seven month old and it took me just 3 minutes to convince him that law is on my side. Now I've got a nice camera that works with 128MB...
Background: German law allows the vendor three attempts to repair a fault (no matter whether major or minor fault). After that you can insist on refund.
... good luck folks, U won't see me here again! |
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Erric L. Zdzchowski
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Mar 5, 2002 00:52:41 GMT
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I got my camera today, very excited as I got a great deal. Now I find that my 128MB CF card doesn't work with XP. Why is this continuing? I feel so raped as a customer now, I ever downloaded their latest firmware for the camera immediately. No luck. Great, and I wasn't going to buy a card reader.
But ya know, considering the ridiculous directory structure, why would we want to copy directly anyway? |
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David Gibbs
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Mar 15, 2002 05:22:19 GMT
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Does anyone know if the problem lies in the camera or the OS?
david |
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Jay Lerman
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Apr 10, 2002 05:06:42 GMT
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HP has failed us on an express warranty of merchantibility and I'm sure various other causes of action. They should either send us a rebate so we can purchase a smartcard reader so we can use the camera that paid them a lot of money for, or they can refund our purchase outright. I'm pleased with Kathy's promptness in responding to our woes, but very disappointed with the substance of those responses. Anyway, I'm a lawyer in CA with plenty of other lawyer friends that have free time, so if anyone wants to join me in getting satisfactory assistance from hp, let me know. Jlerman@mofo.com |
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Bryan
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Apr 10, 2002 23:17:24 GMT
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What a shame...I even went to the HP site for a list of compatible cards and saw nothing about size limitations. So now I'm stuck with an "approved" 128 MB card that won't work. Why doesn't this page show up when searching for card compatibility?
Here is my solution..
$63 for small claims filing fee + $45 for process server = refund of my camera + card + fees + losses.
I'll be sure to publish my results so other can follow. |
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Bryan
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Apr 12, 2002 01:23:25 GMT
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Francis Warren
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Apr 18, 2002 21:10:42 GMT
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It is my understanding that 2K and XP are having a great deal of difficulties, and that many people are returning to 95 and 98. |
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DonPromillo
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Apr 22, 2002 09:39:54 GMT
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Hi,
I found a "solution" for all the problems reported with the HP 315 Cam and Compact Flash Cards greater than 16 or 32 MB when using them with Windows 2000 or Windows XP.
Firstly I didn't want to go back to Win98 due to a DigiCam!!!
So I installed a Dual-Boot System with XP and Win98. But that was not very convienient.
So I found a solution with Vmware (http://www.vmware.com/). VMWare ist a software that simulates a complete PC within XP. It appears to be a REAL physical machine.
You have to install VMWare on your XP system. You can purchase a 30 day trial serial number to test it. Or you get a serial in another way as I did :-)
Then you install Win98 within VMWare. Now install a network between "both" machines.
With XP this is very simple.
Then install the cam-soft within VMWare/Win98.
When I want to get my pics from the cam I start VMWare with Win98, plug the cam in and download the pics.
Go back to XP and copy the pics from the virtual network to your personal pic-folder.
You see? In the end you only have one software more on your PC to get your photos.
Hope that helped.
Sorry for my bad english. I am German.
Bye,
DonPromillo |
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Candace
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May 23, 2002 03:04:50 GMT
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u guys need to get a card reader
if you read your user guides it says hp supports up to 24 meg cards |
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Ed
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May 27, 2002 17:26:50 GMT
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I've had the same problem so I decided to search for card readers..they are dirt cheap if you buy them online. I found a few on pricewatch.com for $8.00. Works with type I and type II cards. Not a bad deal.
HP should provide this since they can probably get the cards bulk for even cheaper. It would be good customer service that wouldn't necessarily cost them too much money. |
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Adam Parcells
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Jun 17, 2002 18:01:59 GMT
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The worst part is that HP manufactures a card reader. For $40.99. The link is
http://www.shopping.hp.com/cgi-bin/hpdirect/shopping/scripts/product_detail/product_detail_view.jsp?product_code=P1977A&aoid=7222&script_name=product.cgi
I think it's appalling that HP would claim a feature ON THE BOX which doesn't exist, then ignore the problem which can easily be fixed via driver updates. But for them to expect me to purchase out of pocket a card reader to ALLOW THE FUNCTIONALITY ADVERTISED *ON THE BOX* is just shameful. Especially considering they manufacture card readers and it probably costs them about a dollar in production costs.
As it stands now I will never spend another cent with HP and I take every opportunity to tell everyone I see about HP's shady business practices. (I have lots of opportunity too.. I bring my digicam everywhere)
I also wasted 3 afternoons with technical support, then customer service all who refused to send me a card reader.
This is one UNHAPPY customer. |
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Anand
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Jul 13, 2002 23:34:19 GMT
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I have read the information in http://www.hp.com/cgi-bin/cposupport/get_doc.pl?SNI=hpphotosma22062&LC=pc_photography&Tfile=bpy60116#P20_1602 and this seems completely ridiculous.
I appreciate the support that Kathy is providing here, however, the information contained therein is totally inadequate.
Specifically, I don't understand why this problem is still "unknown". Clearly the problem resides either with the OS, the firmware or the hardware itself. I don't understand why narrowing this down is so difficult. It should not take a reasonably proficient person too long to figure this out. Or does the new HP not care about supporting customers anymore?
Is there anyone at HP who is looking at this? |
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Stefan Esser
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Jul 20, 2002 10:17:25 GMT
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I have a similar problem. I bought an 192mb card and i am not able to download the pictures on Windows 2000/XP. While it works fine in Windows 98. This is 100%ly the fault of HP. A quick quess of mine is that there is an integer overrun in the driver. Because I can format the card in Win2k and will end up with ~23 megabytes. This is exactly the size of the card if you remove the higher 16 bits.
It is a shame that HP does not fix their drivers.
Herewith I request that HP sends me the source code of the Windows 2k Drivers. Then I can fix the bug myself. |
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Stefan Esser
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Jul 21, 2002 09:13:36 GMT
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Yippieh!
It seems I found a solution. I found somewhere on the net the source of an USB Filter driver that sniffs the traffic. I was able to find out that the SCSI command READ CAPACITY is broken. It seems to return only the lower 16 bit of the sector count (maybe that is intendet). Anyway I did a very very dirty and ugly hack into that filter driver that checks
if the transfer buffer is 8 byte and contains
00 00 BA 08 00 00 02 00
and replaces it with
00 06 BA 08 00 00 02 00
This does off course only work with my
specific card but if i find the time I
will do something that tries to read the
partition table of the formated card and
extracts the highes used sector count from
there and puts it into the buffer...
If I find the time :) |
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Richard Bignell
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Jul 30, 2002 22:39:15 GMT
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I am also using winxp with my hp315 and not surprisingly have come across me. What added to my annoyance is that i also purchased a card reader for the 64mb cf card i was having trouble with and it still doesn't work. Looks like i'll have to stick with 8mb until i get a new camera. Grrr.
What do people suggest i do, get a new camera (not the most appealing option), wait for a fix for this 64mb card i just bought, or just stick with my 8mb card retuning the 64mb one. |
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oscar
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Aug 14, 2002 15:31:38 GMT
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Man just buy a Card reader it coast 20 dollars!!! |
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Adam Parcells
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Aug 30, 2002 21:09:11 GMT
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Oscar, you must either:
a.) Work for HP
b.) Don't own a 315 camera
Or both. |
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Stefan Esser
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Sep 1, 2002 20:12:23 GMT
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DonPromillo
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Sep 2, 2002 09:28:02 GMT
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Wow!
@ Stefan Esser: THANX!!!!!
@ all:
The program from Stefan Esser is, indeed, the solution for the problem!
I installed it under Win XP and it works. My 64 MB cards are readable!
If you don't manage to install it like described in the readme.txt, just try to "install" the line with "03f0 / 6102" in it and it should work fine.
You don't even need to install the HP-photo-extraction program. Windows XP opens, once you plug in your 315, a scanner and camera assistant, which offers you to download the pics from your cam.
Again, @ Stefan Esser: Excellent work! |
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Carsten Vogel
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Sep 2, 2002 20:00:08 GMT
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Hi,
I had no problem with hp support in Germany.
Called hotline, received a CF-card reader for free (SANDISK Image Mate) a few days later - no problem.
An expensive workaround for hp, but it??s ok for me ;-)))
Greetz |
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Carsten Vogel
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Sep 2, 2002 20:08:06 GMT
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P.S.: After I received the card reader an few months ago, xp had no problem with this external drive...AND A CAMERA IS D***ED NOTHING ELSE. So it??s a hp driver problem and not a microsoft problem...as far as I can think logically :-)
If hp in US and elsewhere is so "generous" and sells extra hardware separately if there??s a problem, I??m VERY, VERY glad to live in good old germany and have experienced nearly PERFECT support by hp Germany.
Bye |
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Thomas Greska
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Sep 2, 2002 20:47:07 GMT
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I was glad to be in Germany as well as I simply returned the camera for refund (which hotline did you call - I used email and no matter what I wrote ended up with the annoying 'buy a card reader, they are cheap' stuff).
Anyway it's a big blame for HP that a problem is solved within a couple of weeks by an unpayed programmer and HP was not able to fix it for almost two years (the first reports of this problem date back to Jan. 2000!!!)
Maybe a good idea to spent some bucks and purchase the contingeny? They already earned a lot with unneeded card reader purchased by some fools that where not so persevering. |
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Stefan Esser
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Sep 3, 2002 07:34:02 GMT
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I just want to clear some misunderstanding.
From the moment I knew the bug, finding and
fixing the problem took just one weekend (2 days). Maybe I should mention that I did not know anything about USB before that weekend, thats why it took me sooo long. The reason I made the driver public now is because some guy from this forum asked for it at the last weekend and so i made it available for all. |
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Carsten Vogel
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Sep 4, 2002 12:49:14 GMT
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@ Thomas Greska:
Just the hotline number which is announced on the german support site of hp.
The guy there was very friendly, asked for the problem, I told him, he said that they will send out a card reader for free (because it??s not my problem but a hp problem, as he said), I was called back twice - first, they told me that they??ve sent out the sandisk, a few days later they asked me if I have received the drive and if I??m satisfied.
Apart from the problem that they can??t fix the software by themselves, perfect service IMO.
Looks a little strange to write in English to a German ;-) , but others should read it, too, so they can put some pressure on their local hp support.
Sorry for my bad English, but I hope everyone understands it.
Bye |
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Stephen Schuelke
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Sep 16, 2002 02:00:20 GMT
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Stefan Esser - Thank you very much. Good job!
HP - This incident and the non-action to solve it is what makes for poor customer service...and loss of future customers. I notice it's been 3 weeks and there has been no notification of this fix for this camera. WAKE UP! |
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Bob Dole
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Sep 27, 2002 20:12:45 GMT
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Thanks to http://www.suspekt.org/photosmart.html I can now use 64mb cards and above.
According the the FAQ's of the 315 camera, I can use up to 64MB cards (I even called to confirm this).
Because all my 32MB cards and below work 100% with Windows XP, and the 64MB cards (all of my 64MB cards and above) will not read in Windows XP, this proves it is HP's faults for not developing the updated drivers as it should have. The HP315 camera's firmware is wacky as it is, and HP refuses to fix the problem.
It would be like me making a car and it having a faulty fuel injector and refusing to fix the fuel injector - it makes no sense.
Before I found http://www.suspekt.org/photosmart.html, I was out of luck. HP blamed it on Microsoft, but I had a feeling it was more of HP's fault considering their lack of updates.
As for HP's "solutions" (notice how Kathy who works for HP tells you to check out a card reader from THEIR shop lmao), they all cost money. "Solutions" are not supposed to cost money considering the fact I payed 300 dollars for the 315 when it came out - I didn't expect to have to pay $50.00 more for a card reader. Is $50.00 reasonable for something that HP could fix with a software update? OF COURSE NOT! They are just trying to bleed the consumer for every penny they are worth.
HP, you will no longer get any of my business. I recently returned a HP photoprinter for a Epson 785EPX. I am very happy with my choice ;)
Any future digital camera upgrades will goto Canon - they have tons of updates ready for nearly all of their cameras, unlike HP lol. |
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Han Brunnekreeft
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Oct 27, 2002 13:10:40 GMT
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I experience the same problem with a 128K memory card, both on XP and W2K.
After installing the HP315 filter, by Stefan Esser, the problem is solved both under XP and W2K. Thank you Stefan!
(hp315filter@suspekt.org)
I think it's a shame that this solution does not come from HP itself (they have had plenty of time!) |
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Joel Noble
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Nov 6, 2002 22:22:08 GMT
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I am so glad I found this dialogue. I upload my photos at home on Win 98 with no problems. Tried to do the same at work with Xp and had all the above addressed problems. I called a tech support number and was eventually told that my photo imaging software that came with the camera was not Xp compatible and that was the problem. They directed me to hpshopping.com to get a new Cd ($9.95 + sh). The company line seems to be "buy this product to fix the problem caused by our ineptitude." After installing the HP 315 filter, by Stefan Esser, the problem is solved. Thank you Stefan! A word of advice to the folks at HP: This could have been an easy fix, and you could have satisfied a lot of your customer base. Instead you turn a lot of people to you competition. I will definitely think twice before investing in an HP product in the future. |
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Graham Knights
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Nov 7, 2002 04:46:44 GMT
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I'd like to offer an appreciative round of thanks to Stefan Esser for stepping in and helping several dozen users with the same problem, in a situation where a large coporation that appears to me to be more concerned with generating profit rather than maintaining customer satisfaction. I am yet again disappointed (but not surprised) by HP, with their lack of any technical support for a product with a very small flaw. I can only hope this poor service catches up to them in the future.
Stefan - many thanks and a thumbs up! I highly recommend you list your page on google, and I wouldn't hesitate to paypal a couple dollars your way for your efforts. Many thanks! |
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mike hayes
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Nov 19, 2002 08:30:59 GMT
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hi,
don't know if anyone will see this in such a large list but here's the skinny:
the reason XP/2000 has a problem reconizing the 64mb+ cards is:
1. 99% the OS 1% inability of the 315 camera to be interchangeable from a digital device and a mass stroage device.
2. the fact (in most cases)that the hard drives of the OS's that don't work have been formated in NTFS format instead of FAT.(usually get the "would you like to format card loop")
3. if it was up to any company to design a "patch" it should be microsoft...it's there design flaw let them fix it. |
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Stefan Esser
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Nov 25, 2002 22:06:42 GMT
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Nice try Mike,
try plugging the HP 315 into a linux system. You will get lots of warnings in your log files that the camera is returning false capacity info when asked READ_CAPACITY. This is exactly what I saw and what my driver fixes. I repeat it again: It only works in Win9x because Win9x is buggy (more forgiveable to hardware device errors).
BTW: how much does HP pay you?
*This post has been edited to remove potentially offensive language. Chel - Forum Moderator |
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Ben
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Dec 23, 2002 17:03:51 GMT
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I have the same problem. I will contact hp. |
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Michael Tsurikov
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Apr 18, 2003 12:45:11 GMT
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Wow, now this is a true example of an effective support forum - description of the exact problem I've experienced, detailed discussion, feedback to and participation from the company who manufactured the hardware, and an elegant solution!
I, too, own a 315, and recently upgraded to a 64MB CF card, with the same results as most people here report - no way to download the images to my computer. I'd just like to contribute my own experience to this forum...
a) In contrast to what people said here, I couldn't get the camera/64MB card working under ANY version of Windows - Win95 and Win98 included. Under Win2k (which I have at home) and WinXP, the camera at least appears as a drive (though I can't access it). Under Win95 and Win98, the computer registers that a USB device has been connected, but doesn't give me a drive.
b) The HP support site suggested that I download the latest software update for Win98 to solve this problem. When I did that, it made things worse - now my Win98 computer wouldn't even recognize the camera with the original 8MB card, let alone the 64MB card!
c) I had a lengthy back-and-forth discussion with HP email support on this issue, which I was not satisfied with. I don't buy answers like "we don't know why this is happening", and don't like when the techs don't know the product (they told me to enable IDE Disk mode in the camera's setup menu - there isn't an option like that). After about 2 weeks of back-and-forth, they told me that they will ship me a free CF card reader, which was at the time a perfectly acceptable solution. It's been 2 months, and I have yet to receive it. I somehow don't think they ever went through with that offer.
d) Thank you, Stefan, for your software solution! As for most other people who posted here, your fix solved my problem. The work you did should have been done by HP, and I wonder whether they wouldn't consider buying your software fix from you (HP, are you out there?). |
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Jonathan Rowley
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May 10, 2003 02:49:09 GMT
Unassigned
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64MB CF - Same Camera - Same OS - Same Problem - May 2003
Thanks to Stefan for providing a fix that HP should have sorted way back.
A bit fiddly but well worth it for a free a download - my 64MB card now reads fine when you opem the shutter on the 315.
I also bought a Card Reader to get round the problem (Dazzle) but had more trouble getting this to work than the fix from Stefan... |
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Ashutosh Singh
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Jul 20, 2003 22:05:50 GMT
Unassigned
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Well, Stefan, you have had enough praise, but I have to give you too. I just downloaded your fix. Good Job. Have a programmer writing the driver take a look at the fix and implement it.
Stefan, how did you come to know that the READ_CAPACITY was sending the wrong message that was confusing the OS?
Anyway, thanks a lot.
Ashutosh
*This post has been edited to remove potentially offensive language. Chel - Forum Moderator |
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Linda
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Oct 9, 2003 01:56:59 GMT
Unassigned
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I just installed Stefan's solutions for a friend, and it worked great. Before installing it, their 256mb card wasn't recognized. After installation, it was recognized.
HP, I'm going to be buying my first digital camera shortly, but your products won't even be considered . You've let this problem go unresolved for over 2 years. I'll take my business to elsewhere. |
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Tim Doehler
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Jun 16, 2004 13:14:19 GMT
Unassigned
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A BIG thank you to Stefan Esser for your work! Glad to see that someone has stepped up and gotten a fix. I always used a 32MB card in my camera until recently when the card got stolen. I had a 48MB card from a device at work that is WAY older then my camera, and find out all the pics I took on it I can't get off - that is until I came here. I actually used to be an outsourced tech for the HP PhotoSmart group in Colorado. They were not happy with the quality of our service so they pulled the tech support back in house. This was in 1999. Looks like their internal support is even worse! When I was working there, "I don't know" for an answer would have gotten me written up. Thanks again Stefan! Your donation site is all in German :( otherwise I would have given to you in a heartbeat! Support people like this folks! |
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Karla Tamada
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Aug 17, 2006 21:56:15 GMT
Unassigned
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HUGE thanks to Stefan Esser for going to the trouble to write a fix for the 315 digicam and WinXP problem ... & then sharing it with all of us. It is indeed sad that HP could/would not do this.
My 315 cam is old, but still works ok. This situation has made for bad feelings towards there Products in general.
I'm not hugely experienced when it comes to computers, but the fix was straightforward and works like a charm.
Again, thank you Stefan.
Karla in Texas |
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Scott Wehnes
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May 31, 2007 21:15:49 GMT
Unassigned
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Another big THANK YOU to Stefan Esser for his filter for the 315 camera. I always thought it was a problem with my camera firmware, but I finally found this solution and it works flawlessly. I have also installed the filter in Windows Vista Ultimate. It complained that the program may not have installed properly, but after checking the camera, I clicked the software installed correcty button and have not had anymore problems. Nice being able to read my camera again in XP and Vista. Bye the way, my largest CF card is 1g and it reads it just fine. Heres another kudos going out to you sir for your fine work. Thank you again. Scott in Ohio. |
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