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Scott
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Watch out. Just upgraded to SP4, now the web page is not responding.
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Eric Summers
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Feb 8, 2006 11:35:52 GMT
Unassigned
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Yeah, you and me both. There are many days when I miss the win32 application.... |
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Scott
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Feb 8, 2006 11:53:45 GMT
N/A: Question Author
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I just received four alerts. So functionally SIM must be working - I just can't seem to get the login page to appear. |
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Scott
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Feb 8, 2006 14:17:51 GMT
N/A: Question Author
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I had to downgrade to SP3 by editing the mxversion.props file and changing the value of SimInternalRevision to soemthing lower (such as C.05.00.00.00). Then I applied SP3. That seemed to get me back up and running without any major problems so far. |
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Darrin Rawls
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Feb 8, 2006 15:06:54 GMT
10 pts
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Yes, looks like you found something, but we have a workaround. You should only have this issue if you have upgraded from SP3 to SP4 AND you did not install HP SIM in the default directory (i.e. c:\program files\....).
Stop the HP SIM service. Go to <install dir>\jboss\server\hpsim\conf\jboss-service.xml and open that in an editor (like notepad). Be careful of the path as there are several files like this - you need this specific one. Look on line 450 of the file and that has the installed path of HP SIM (will have the default of c:\program files...) and change it to where you have HP SIM installed - for instance "c:\mySIM".
The actual edited line should look like this for this example file:/C:\mySIM\hpwebadmin\webapps
Let me know if this does not solve your problem! |
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Scott
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Feb 8, 2006 15:17:34 GMT
N/A: Question Author
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YES, that resolved the problem. I had installed to E:\
Great support, thanks very much! |
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Scott
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Feb 8, 2006 15:18:41 GMT
Thread closed by author
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Solution posted by HP tech resolved |
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Darrin Rawls
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Feb 8, 2006 15:19:11 GMT
Thread closed by author
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This is called 'back door support' and not the valid way of logging support calls - fyi. I just happened to catch this one...
Always log a support case; they had been notified about this. In case you hadn't...
Glad to hear this resolved it though!
-Darrin |
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Jason
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Mar 21, 2006 17:56:28 GMT
Thread closed by author
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Thanks for the infromation from this thread. I was at SIM 4.0 SP2 and tried going to SIM 4.0 SP4. I had the same issue and had to do the same thing in here to get it to work. |
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